Our talented team may be small, but what it lacks in size, it makes up for in knowledge. Residing in a world where imagination becomes reality and where nothing is taboo, our Sinnovator staff live and breathe creativity and have a real passion for what they do. Extremely knowledgeable in every aspect of the manufacturing process, members of our customer service team are happy to assist in any way they can. Indeed, their number one priority is that everyone who enters our little piece of Paradise has the best experience possible and understands why they shouldn’t be tempted by inferior products.
Providing specialist advice and a friendly ear is never an inconvenience; no matter how trivial you regard your query. It is extremely important to us that you have all the information desired before and after investing in a Sinnovator sex toy. So, please do not hesitate to contact us by one of the following three methods.
A quick and easy approach to submitting a query, completing our Contact Form is clear and concise. It is merely a matter of completing the relevant fields; including, name, e-mail address, subject and your reason for making contact. A copy of the submitted form will be sent to your e-mail address and you can expect to receive a response within 3 hours maximum.
Accessible between 10am and 4pm Monday – Friday, Live Chat is a fantastic way to get an immediate response to any questions you may have. A Live Chat box will appear in the bottom right hand corner of the screen or, alternatively, you can click the link above. Simply enter your name and e-mail address and you will then be connected to a member of our customer services team.
Live chat is available between 10:00am and 4:00pm, Monday - Friday.
If you prefer, you can exchange messages with us via e-mail. Simply send your query/communication to the e-mail address above and we will endeavour to provide and extremely detailed response within a time frame of just 3 hours. You may even find that it’s much sooner than that.